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Comments:

   
A. Our Delivery Service Fast & Realibility
Not satisfy
Average
Satisfy
1. Speed of delivery
2. Goods received according to order by item / quantity
3. Loading service of delivery
4. Proper arrangement of goods in the container
5. Proper handling of products
B. Quality of Product - Hari Hari
Not satisfy
Average
Satisfy
1. Provides 100% quality products (freshness)
2. Satisfy with our packaging of product (design / size of pack / outer box)
3. Competitive cost with other brand
4. Satisfy with our product market price
5. Packaging condition / items conditions
6. Product expiry date
C. Service & Communication
Not satisfy
Average
Satisfy
1. Satisfy with salesman frequency of service?
2. Provide accurate information on trade offers or product information
3. Salesman follow up job quality. (CGR / CN / Statement / Invoice)
4. Supervisor frequency of visit?
5. Documentation error (invoice billing / D.O )
6. Sales PErsonnel to educate / brief FIFO System to dealers

                                                                                  

Untitled Document
C & F ENTERPRISE SDN BHD(024456-A)

Lot 17, EOIZ, Phase 2, Kota Kinabalu Industrial Park (KKIP), Jalan Sepangar, Menggatal, 88450 Kota Kinabalu, Sabah.

Email: info@harihari.com.my      Tel: +6088 490260        Fax: +6088 490394

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Last Update: 25 April 2008